New Feature Broken

[satfree]

I've been trying to uninstall "Symantec AntiVirus" from my computer because it is expired and I want to install a new Anti-Virus program. The new program won't let me install it because I have to remove the old one. When I try to remove it, a "failed program" message comes up. Can anyone help please!!! I have an HP Windows XP.


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satellite tv for pc

[Kethy]

I've been trying to uninstall "Symantec AntiVirus" from my computer because it is expired and I want to install a new Anti-Virus program. The new program won't let me install it because I have to remove the old one. When I try to remove it, a "failed program" message comes up. Can anyone help please!!! I have an HP Windows XP.


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satellite tv for pc

Hello satfree,

I think you can try to restart your computer then uninstall the old Anti-Virus program, remove it from your computer, then try to install the new one, it may work. If it still shows the same error, please google some relative information, you may find the answer.

Sincerely,

Kethy in Lively Twitter 24*7 Support Team